DELIVERY AND RETURNS

The majority of my items are made to order, if this is the case it will be noted on the item description - Please allow 1-2 weeks for dispatch of smaller made to order items and 3-4 weeks for larger items such as bags and laptop cases.
Any items in current stock will be packaged and posted within 1-3 days working days of receiving the order, you will be sent an email on dispatch. 
If you are buying an item for a specific occasion or event please contact me and I will try my best to help to arrange this for you whenever possible. 

Delivery – UK 

UK standard delivery is free on all smaller items.  I use Royal Mail and Parcel Force to post items.

Delivery - Europe 

Standard Delivery via Royal Mail and takes 3-5 days 

Delivery - Worldwide 

Standard Delivery via Royal Mail and takes 5-7 days   

If your delivery address is outside of the UK, you may be subject to import duties.

Please remember that you may be asked to pay customs fees and import duties for your own country. I recommend checking this before ordering, you are responsible for any additional charges at customs. 

If you refuse to pay the customs charges, you are responsible for the items safe return to me in exchange for a refund.

Returns 

I aim for you to be delighted by your items when they arrive, should they not meet your expectations please contact me within 7 days for a refund. 
Items must be returned within 14 days, unused and in their original packaging. 
You will be responsible for the return shipping costs, I recommend trackable services as a refund of the full item price will only be given when I have received and inspected the item.  
Custom orders are not eligible for refunds unless the product is faulty.